DMSRetail was founded in 1991 to increase awareness towards better customer service and employee satisfaction and using the resulting synergy to improve revenues and profits.

Through meticulously designed products and services,  DMSRetail makes a positive impact on the operations of retailers spanning diverse product lines and various formats.

Our Mission

 Our mission is to help retailers delight their customers while increasing profits and employee engagement.

 We are dedicated to being the leading Consultants & Trainers providing maximum return on our customers’ investment.

 We will earn the loyalty of our customers by consistently exceeding their expectations by delivering best results.

 Our actions will create a sense of pride and long term commitment for everyone associated with DMSRetail. 

Our products and services are designed by retail experts. Their experience on the sales floor, at store and district/region management levels and as members of the executive teams for a number of different prominent retail companies…from electronics to ladies fashions to computer hardware and confections…has provided them with an immense amount of knowledge and expertise in the retail management field.

DMSRetail focuses on increasing the effectiveness of retail management personnel with practical success guides, the retail management workshops, the best utilization of retail technology and effective internal communications strategies. For more information, go to


4 Responses to “About”

  1. 1 Dianne February 25, 2009 at 10:57 AM

    We are hosting a free webinar to give people an introduction to our newest Success Guide. I haven’t got the date and time yet but I’ll post it as soon as I do.
    I know this new Success Guide is going to be a great one! It’s called 22 Ways
    of Highly Skilled Retail Managers.

  2. 2 durgesh August 22, 2012 at 11:38 PM

    i would like to know if you are having any representation in India. How can i buy your products?

  3. 3 Harold April 17, 2013 at 2:56 AM

    I think that what you posted was very reasonable.
    But, what about this? suppose you were to create a awesome post title?
    I am not suggesting your information isn’t good, but what if you added a post title to possibly grab a person’s attention?
    I mean About | DMSRetail is a little boring.

    You ought to look at Yahoo’s front page and note how they create news titles to grab people to open the links. You might add a related video or a picture or two to get people excited about everything’ve got to say.
    In my opinion, it would make your posts a little livelier.

  4. 4 Anuj Agarwal May 13, 2017 at 3:15 AM

    Hi DMSRetail Team,

    My name is Anuj Agarwal. I’m Founder of Feedspot.

    I would like to personally congratulate you as your blog DMSRetail | Making Retailers Successful has been selected by our panelist as one of the Top 100 Retail Blogs on the web.

    I personally give you a high-five and want to thank you for your contribution to this world. This is the most comprehensive list of Top 100 Retail Blogs on the internet and I’m honored to have you as part of this!

    Also, you have the honor of displaying the badge on your blog.


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