Inspirational Journey in Retail Management – Press Release


DMSRetail’s world renowned retail operations management expert, Mr. Matt Parmaks, MSc., presents the popular, professional retail management workshop: The Retail Operations Management Workshop, in Miami, Florida on June 23-24-25, 2014.

This Workshop is designed to challenge retail professionals about their current practices and beliefs regarding the operational aspects of running a chain of retail stores, big or small.

Starting with the Retail Human Performance Management System, based on DMSRetail’s Proprietary Performance Framework, consultants lead participants in the most fascinating exploration of retail operations which actually changes the way retailers view their entire operation. By implementing the ‘One Number’ management system through the proper application of Retail Math, Metrics & Key Performance Indicators retailers guarantee their operational success. And, seeing what Retail Business Intelligence can do for customer and market potential analyses, along with an insightful view, and use, of the Service Profit chain in Customer Value Management, they become enlightened retailers in the quest for the loyal customer base that is so critical to their success. Finally, after delving into the Success Factors & Operational Impact of Omni Channel Retailing, participants easily and confidently take on the challenges of the future.

Matt Parmaks, Sr. Consultant & EVP for DMSRetail Inc. said “They’re calling this an incredible inspirational journey through the leadership challenges that retail business owners and executives confront every day. Really, that’s what this workshop has come to be known as. Workshop participants come away with a brand new understanding of their organizations and the people in them. They’re clear on what it takes to be laser focused on what’s important so they’re poised and ready to meet the demands of the new consumer.”

DMSRetail Inc., is a North American company founded in 1991 to help retailers increase sales & profits and generally become more successful by providing a wide variety of Success Guides, Tools, Consulting Services and Training Opportunities.


If you would like more information about this three day workshop, or if you’d like to schedule an interview with Mr. Matt Parmaks, please call +1(312) 239 0919. Or send an email to Josephine Hill, Events Manager at

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