Archive for the 'News' Category

Something to Think About – “Thank You” Gift

This is an excerpt from Retail Selling Skills & Customer Service Fundamentals YourTime Study Course:

It appears that even a warm, friendly comment of gratitude will activate the obligation to reciprocate on the customer’s part.

Real Life Study Shows:
A New York University conducted an experiment in a medium-sized electronics store. A subject entering the store was told in a warm and friendly manner: “Thank you for shopping here today. We appreciate having you as our customer.” As a control, the next shopper entering the store was not told anything.

The average amount of money spent by subjects who received the appreciatory comment was $408.03; the average amount spent by the 100 subjects who were not told anything was $240.54.

And it didn’t cost a penny to say Thank You!

Get your copy of Retail Selling Skills & Customer Service Fundamentals YourTime Study Course and increase your sales and delight your customers !

4 Workshops in New York City – May 2013

DMSRetail is at it again! 4 Workshops to energize, inform and refresh Retail Managers happening in the world’s retail center: New York City.

Go to the links below for details and to register:

Retail Math Workshop

Retail Brand & Category Management Workshop

Retail Operations & Sales Management Workshop

Retail District Management Workshop

Hope to see YOU in one or more of these workshops.



DMSRetail Team

Announcing the DMSRetail Partner Business in West Africa

DMSRetail Inc. commences West Africa Operations

World leading retail management, retail consulting and retail training company, DMSRetail Inc. Canada has commenced its West Africa operations with the formal signing of Business Operations Agreement for DMSRetail West Africa.

A Partner business between Bervidson International Limited, Nigeria and DMSRetail Inc. Canada, DMSRetail West Africa will seek to make retailers successful at generating more sales, revenue, profits and returns to stakeholders while achieving a lasting positive customer experience.

Speaking at the agreement signing ceremony recently in the USA, the President/CEO, Bervidson International Limited, Mr. Joseph Ebata noted that, “DMSRetail West Africa is a retail management, retail consulting & retail training company that seeks to make retailers in West Africa successful using well established and time tested principles, metrics, materials and other support systems”.

“We are focused on increasing the effectiveness of retail management personnel with practical success guides, cutting edge training, the best utilization of retail technology and effective measurement tools and results management strategies. These proven principles and metrics of retail success have been tested and used to make retailers successful across the Americas, Europe, Asia, and the Middle East and we are very excited to make them available to West Africa”, he added.

Convinced of the benefit the new offering brings to retailers in West Africa, Ebata maintained that, “Exciting times are here for all retailers in West Africa because at DMSRetail West Africa we understand your pain and we are here to help you succeed in achieving your seemingly ever elusive dream of growing your retail business, increase sales, revenue and profits, while giving your Customers that unforgettable positive experience and value that will keep them coming back for more”.

On his part, Matt Parmaks, retail management and consulting expert and Co-founder/Senior Consultant, DMSRetail Inc. Canada, expressed delight with the opportunity of bringing the DMSRetail experience to retailers in West Africa through the team of professionals from Bervidson International Limited, Nigeria.

For DMSRetail Business Partner Opportunity in other countries, please send an email to

This is a comment from a visitor

“In simple words, it’s a retail Bible…very practical and useful contents…exposure to the retail insights, tips and techniques under one roof…almost touches 360 degrees retail aspect…just a visit to DMSRetail website is a learning and education…I personally tried to explore and find the exclusive websites about retail industry information, products, workshops, seminars etc. however couldn’t find one as good as DMSRetail…Thank you and looking forward to get more…”

Do you agree?

Please leave your comment… Thanks.                                        

Store Management for Maximum Success YourTime Study Course

There’s no denying that a Retail Store Manager has a huge impact on the profitability of the store. In fact, the ability of the Store Manager is the single, biggest success factor when it comes to profitable retail store operations.

To reach the top, and to be considered a ‘Highly Successful Retail Manager’, a Store Manager needs real Action Strategies for Retail Store Management Success and they’re all included in our Store Management for Maximum Success Workshop.

You probably already know that DMSRetail Inc. offers the two day Store Management for Maximum Success Workshop in locations around the world. If not, you’ll find the actual workshop program outline here:

But we’ve heard that many of our customers can’t attend due to hectic schedules and/or prohibitive costs and travel related expenses.

Does that sound like you? Can’t attend? Just can’t ever seem to get away?

Please read on for the exciting news.

We’ve solved that problem, for you, with the newest in our series of YourTime Study Courses!

DMSRetail Inc. is providing Action Strategies for Store Management Success by introducing …

Store Management for Maximum Success YourTime Study Course. Details are here:

Retail Operations Management YourTime Home Study Course

We have released the Retail Operations Management YourTime Home Study Course. This is the next best thing to being in person at the Retail Operations Management Workshop. See the details here:

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