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Question for Everyone

“I am fairly new in the retailing business and have started a small general dealer retail shop. The sales have since reached a maximum point and I would like to increase the variety of products so as to boost sales. I would like you to assist me with ways I can use to identify new products I can sell to boost sales. From H.B.

Retail Information Sharing Centre

All questions received will be posted here for our followers to offer their opinions.

Complimentary Download for those recognized

The electronic download version of our Success Guide – Retailer’s Guide to Emotional Hot Buttons – is what we are going to give, free of charge, to Customer Service people who are recognized on http://www.dmsretailblog.com. Don’t forget to send the lucky individuals email address separately to successguides@dmsretail.com

Retail Math Made Simple

Did you hear that there is now a Retail Math Made Simple live presentation on DVD available for sale? Check the website.

Your Inventory Levels

This message is for Store Managers – how did you do this Christmas? Enough inventory? Enough H.O. support? Anything special happen to make your business better/worse? Please write and tellus about it.

Your Biggest Challenge in Retail

DMSRetail would love to hear from you. Tell us what your biggest challenges are in retail. We invite everyone to join in to give and get some good advice.

Recognize Retail Customer Service Professionals Here

We get hundreds of thousands of visitors to http://www.dmsretail.com , so how better to spread the word that there are lots of wonderful, talented and dedicated customer service professionals out there?

We invite you to use our blog as a vehicle for publishing Good News stories from you – our valued customers, subscribers and friends of DMSRetail.

You must have noticed that there is a lot of negativity out there in the world, so join us in acknowledging those people, in retail, who deserve recognition for being the customer service professionals that they are.

Come on everybody. Join in, Rise up!! We are the retail community. Let’s support our best and brightest, all over the world, by giving them the recognition they deserve. If not us, then who?

Retail Math Made Simple – Deluxe Edition

DMSRetail announces the newest addition to their library of Success Guides and Tools for retailers.

It’s the Retail Math Made Simple Deluxe package. The Deluxe package contains the Success Guide – Retail Math Made Simple plus a Retail Math presentation on DVD. Now retail professionals can watch and listen to a Retail Math presentation including full explanations of important KPI’s and Balanced Scorecards, among many other things.

DMSRetail continuously seeks new ways to help retailers run successful stores and this new Deluxe package is one more tool for the retailers arsenal.

Matt Parmaks, Sr. Consultant and EVP of DMSRetail says “Day 1 of The Retail Management Workshop, our premiere professional retail management training program, focuses heavily on Retail Math and Metrics and it is a very popular and well received segment. That’s what inspired us to develop the Deluxe package including the Retail Math presentation on DVD. Now more retailers can get the help they need in this area. And it’s very affordable.”

For more information please go to http://www.dmsretail.com/retailmathbook.htm

DMSRetail brings The Retail Management Workshop to Cairo – 2nd Time! October 27-28-29, 2009

Toronto, ON October 4, 2009 — DMSRetail, a leading Consulting, Training and Services company, brings leading edge retail management techniques to Cairo.

Senior Consultant and EVP for DMSRetail, Matt Parmaks says “Over the past two or three years we have seen huge growth in our business coming from the Middle East. We decided it was time to offer our premium Retail Management training program over there where people could attend without incurring the huge cost of travel that is usually associated with getting the benefits of leading edge retail management training. Basically, we want to take the information to them.”

From sophisticated retail business analytics to good, old fashioned customer service strategies, DMSRetail brings it all together in a fast paced 3 day workshop designed for retail managers and retail business owners alike.

Another Senior Consultant with DMSRetail, John Callaghan says “Doing well in a retail business is not as straight forward as it used to be. There are so many fascinating ideas and new techniques that retail managers and business owners need to be aware of in order to really excel in retail these days and we want to share all of this with our fast growing customer base in the Middle East.”

Middle East Retailers are buying in to the fact that they must do more about investing in their people. DMSRetail is seeing a sharp increase in interest in their 3 day retail management training program – ‘The Retail Management Workshop’.

Details of the program can be found at http://www.dmsretail.com/retailtraining.htm

Retailer’s Guide to Emotional Hot Buttons

DMSRetail has just released the Retailer’s Guide to Emotional Hot Buttons. This guide will teach Retail Managers, and their Sales Associates, how to use proven techniques that have been practiced successfully, for years… especially by big marketing companies.

The Retailers Guide to Emotional Hot Buttons is clear and concise and is loaded with powerful examples that you can start using immediately to increase conversion – turn more of your browsers into purchasers!

No matter what they say, people buy to satisfy emotional needs and wants. Rarely is a purchasing decision actually driven by logic. The Retailers Guide to Emotional Hot Buttons will teach you exactly what to say to appeal to the emotional needs and wants of your customers.

Now, more than ever, retailers are facing those words “I’m just looking” so now, more than ever, you and your teams need to use Emotional Hot Buttons to win the trust of your customer and build rapport.

Just push those buttons and sell more to more customers and more often. This is something you can’t afford to miss out on.

Go to: http://www.dmsretail.com/hotbuttons.htm


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